Contact FreeMC Support
Make a ticket on discord
Step 1: Join the discord
Step 2: Find a channel where you can chat such as #chat-not-registered or #general-english
Step 3: Type -new and click enter
Step 4: Click on the new channel created and explain the issue
Alternatively, Email support@freemc.host
For more important issues, contact FreeMC's parent company: MCS Hosting Ltd
FreeMC Support Information
Once you have made a ticket, send your issue and any information that will be needed to fix it.
Don't send the same/similar messages multiple times
Don't tag staff unless absolutely necessary
Check the FAQ/Tutorials page for any questions already answered.
Wait patiently for an answer. This may take up to a few days because of the large number of tickets